If you are unhappy with any product supplied by ClubKing Ltd in any way, please contact us on Tel 0845 226 3174 or Custservice@ClubKing.co.uk and tell us your problems or concerns.
We will do our best to rectify the issues.

Returns Within 7 Days

If you are unhappy with the goods, then in accordance with the Consumer Act, you can return them within 7 days of receiving them.
However, you must contact ClubKing Ltd first in order for us to give you an address where to return the goods to.
The cost of carriage will be covered at the customers' own expense.
A restocking fee of £10 will be charged.

Receiving Damaged Goods

Whilst every effort is made in ensuring the goods leave our premises undamaged and in perfect working, we cannot 100% guarantee that the goods will arrive in pristine condition.
Should you discover that a product that has been damaged in transit, then you must contact ClubKing Ltd on Tel 0845 226 3174 or Custservice@ClubKing.co.uk as soon as possible and we will instruct you what to do next.
The cost of carriage will be at the customers' own expense.

Repairs Within the Warranty Period

Should a product malfunction within the manufacturers warranty period, then you must contact ClubKing Ltd on Tel 0845 226 3174 or Custservice@ClubKing.co.uk as soon as possible and we will instruct you what to do next.
So long as the goods are within the manufacturers warrantee period, and are covered by the manufacturers terms and conditions, then the goods will be repaired free of charge.
The cost of carriage will be at the customers' own expense.

Repairs Outside the Warranty Period

Should a product malfunction after the manufacturers warranty period has expired, then you must contact ClubKing Ltd on Tel 0845 226 3171 or Custservice@ClubKing.co.uk as soon as possible and we will instruct you what to do next.
Please note that there will be a repair charge imposed by the manufacturer that will be passed on to you the consumer.
The cost of carriage will be at the customers' own expense.